Costa Rica La Pastora – Arabica – Washed

1,305.0022,185.00

Single Origin

Region: Tarrazu
Elevation: 1200 – 1900 MASL
Varietal: Caturra, Red and Yellow Catuai
Harvest Year: 2020

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Origin:
La Pastora comes from CoopeTarrazú R.L – a cooperative founded in 1960 comprising 228 small coffee farmers. Their consistent quality has positioned them as the most popular coffee exporters in Costa Rica. Around 80% of farmers cultivate less than 4 hectares of land. The cooperative assists members with credit, technical services, fertilizers, and much more.

The number of wet mills in Costa Rica is now 250 due to increased demand fueled by long-term commitment to quality from farmers. Over half of the crop is exported to the USA with Costa Rica attracting over 1 million tourists from there – Tarrazú being the primary region of interest. The traditional ox-cart is a national symbol in Costa Rica and hardworking oxen are in charge of loading up coffee cargo at the plantations.

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Shipping Policy

Shipment

  • We roast two days a week (typically Mondays and Thursdays). Orders roasted on Monday are shipped out on Tuesday and orders roasted on Thursday are shipped out on Friday.
  • You can expect orders to reach you any time between 2 – 7 days after the day it was shipped depending on your location.
  • Delays can be expected on rare occasions in case of unforeseen issues experienced by our third-party courier partners. In case of these unexpected delays, you can write to us (coffee@naivo.in) and we will resolve the issue.

Refund Policy

Returns and Refunds

  • Our founding philosophy is “to offer you the coffees that we find irresistible.” However, if you were not satisfied with our coffee and would like a refund, please write to us (coffee@naivo.in) within 14 days of your order being shipped with the below details,
  1. Your Full Name and Phone Number
  2. Date of Purchase
  3. Items you want refunded
  4. Reason for Return
  • We will revert to you within two working days of receiving your refund request.
  • On approval of refund request, all products (whether coffee or equipment) should be returned to us before the refund is processed. Equipment should be returned to our facilities in new and unused condition.
  • Refunds will be initiated within two days of approval. The amount of time it takes before the money is credited back to the customer’s account depends on the clearing cycle of the customer’s bank.

Cancellation / Return / Exchange Policy

Cancellation

  • Cancellations on coffee orders will be considered if the request is made within 24 hours of placing the order or before the order has been roasted, whichever comes first.

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