MS Estate – Arabica – Washed

450.007,650.00

Single Estate
Farmer Certified Organic 

Region: Chikmaglur, India
Elevation: 800 – 1430 MASL
Varietal: SL 795
Harvest Year: 2020

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Producer – Ashok Kuriyan

MS Estate is a part of Balanoor Plantations — a mixed crop plantation that grows not only coffee but also pepper, arecca nut, timber and tea. There is a strong focus on the environment with a policy that every acre should have at least two jungle trees beside mixed trees. These trees will never be uprooted or sold which in turn enables them to enhance the activities of micro-organisms on the estate. Balanoor has a 50 acre Certified Organic (certified by IMO) Arabica division which has been increasing in yield over the years and is also Rainforest Certified.

Wet Processing at the estate is done using Pinhalense pulpers which require a very limited amount of water to ensure nearly zero loss of parchment coffee with the pulp that is discarded. These wet mills also ensure minimal or no physical damage to the coffee. All beans from MS Estate are cured at Balanoor’s own curing facility — Kotordie Curing Works. This integration across the supply chain enables them to control quality all the way up to the end product that is delivered to coffee roasters.

The staff and their dependents are provided with free medical facilities and the children of staff are provided with a crèche where they are looked after while their parents are at work. All old labour lines have been transformed into modern buildings with each housing unit comprising of two bedrooms, a living room, a kitchen and an attached bathroom. All houses are provided with electricity and running water.

We source both organic and conventional coffees from MS Estate. We have been consistently impressed with the quality of coffees coming from this plantation over the years with each lot exuding unique notes ranging across chocolate and spice to fruity expressions.

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Shipping Policy

Shipment

  • We roast two days a week (typically Mondays and Thursdays). Orders roasted on Monday are shipped out on Tuesday and orders roasted on Thursday are shipped out on Friday.
  • You can expect orders to reach you any time between 2 – 7 days after the day it was shipped depending on your location.
  • Delays can be expected on rare occasions in case of unforeseen issues experienced by our third-party courier partners. In case of these unexpected delays, you can write to us (coffee@naivo.in) and we will resolve the issue.

Refund Policy

Returns and Refunds

  • Our founding philosophy is “to offer you the coffees that we find irresistible.” However, if you were not satisfied with our coffee and would like a refund, please write to us (coffee@naivo.in) within 14 days of your order being shipped with the below details,
  1. Your Full Name and Phone Number
  2. Date of Purchase
  3. Items you want refunded
  4. Reason for Return
  • We will revert to you within two working days of receiving your refund request.
  • On approval of refund request, all products (whether coffee or equipment) should be returned to us before the refund is processed. Equipment should be returned to our facilities in new and unused condition.
  • Refunds will be initiated within two days of approval. The amount of time it takes before the money is credited back to the customer’s account depends on the clearing cycle of the customer’s bank.

Cancellation / Return / Exchange Policy

Cancellation

  • Cancellations on coffee orders will be considered if the request is made within 24 hours of placing the order or before the order has been roasted, whichever comes first.

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