Privacy Policy

Secure Online Shopping

At Total.Coffee we understand the importance of providing secure online transactions for our customers.  We are committed to this and do so by utilising the latest technology during your shopping experience to guarantee your details are safe and protected.  This means:

  • Payments are fully automated with an immediate response for transparency so you know when payments have been processed.
  • We employ Secure Socket Layer (SSL) protocols to ensure information provided over the internet is transmitted securely. You can identify this by the lock icon on the left of the address bar on pages transferring sensitive information for your security.
  • All Cardholder information is stored and processed through Razor Pay Gateway’s secure data centre in accordance with the Payment Card Industry Data Security Standard (PCI DSS), further protecting your credit card information.



When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics and your data

We collect information such as your name, email and postal address, phone number or other details, that you provide upon placing an order with us or when you participate in promotions, competitions or subscribe to our email newsletter. We do not collect, store, use or otherwise handle credit card details or any payment information and all transaction and payment information is processed through an independent payment gateway provider.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

We do not collect identifiable information from individuals unless they provide it to us knowingly. Visitors to our website are not required to register or provide information to us in order to experience our website.

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